End User Support
From onboarding to day-to-day troubleshooting, we keep your team productive while maintaining the controls that growing organizations require.
We help growing companies align IT with increasing complexity and operational expectations.
Led by executives with decades of enterprise IT and cybersecurity experience
Most IT environments were built for a different stage of the business.
When teams were smaller and systems were simpler.
As companies expand, technology spreads across more tools, vendors, locations, and people.
What once worked no longer scales.
IT can’t sit in the background anymore. It has to evolve with the business.
From onboarding to day-to-day troubleshooting, we keep your team productive while maintaining the controls that growing organizations require.
We manage the backbone of your IT, including servers, firewalls, storage, and backups, with proactive monitoring, hardened configurations, and disciplined change management.
We handle migrations, upgrades, and system redesigns with the structure and precision growing organizations require.
We design, secure, and govern your cloud environment end-to-end, ensuring it scales cleanly as you grow.
We set a higher bar for service. Every engagement is handled with speed, clarity, and the same care we’d expect if our own systems were on the line.
Strategy and execution are led by senior technologists who remain directly involved.
C-suite guidance (CIO, CTO, CISO) ensures technology and cybersecurity decisions align with growth, risk, and long-term priorities.
IT, cybersecurity, assessments, and incident response are unified under one operating model.
Responsive and accountable, our Help Desk resolves day-to-day issues quickly so your team can stay focused on their work.
Our managed services are structured to align with your current environment, stage of growth, and tolerance for risk.
Whether you need foundational IT support, advanced cybersecurity, or both, we work as a fully managed or co-managed partner.
Max Everett, CISO, Shaw Industries, Former CIO at The Whitehouse and U.S. Department of Energy
Ed Stroz, Founder of Consilience 360, LLC and Stroz Friedberg, LLC
Shawn Campbell, Chief Information Officer at Lankler Siffert & Wohl LLP
“We evaluated three firms and chose Defensible for the depth of their cyber expertise and knowledge of our legacy systems. Within a short period, they had assessed our needs, made clear recommendations, and helped us regain control of all our systems—hardware, software, and network infrastructure. Most importantly, we get prompt responses whenever questions or issues arise.”
Mark J. Spalding, President & CEO of The Ocean Foundation
Max Everett, CISO, Shaw Industries, Former CIO at The Whitehouse and U.S. Department of Energy
Ed Stroz, Founder of Consilience 360, LLC and Stroz Friedberg, LLC
Shawn Campbell, Chief Information Officer at Lankler Siffert & Wohl LLP
“We evaluated three firms and chose Defensible for the depth of their cyber expertise and knowledge of our legacy systems. Within a short period, they had assessed our needs, made clear recommendations, and helped us regain control of all our systems—hardware, software, and network infrastructure. Most importantly, we get prompt responses whenever questions or issues arise.”
Mark J. Spalding, President & CEO of The Ocean Foundation
Yes. Defensible offers both fully managed and co-managed services. Co-managed lets your internal IT team partner with us for added security, strategy, and support, so you get exactly what you need without paying for what you don’t.