Testimonials & Success Stories

IT and Cybersecurity Modernization for a Liberal Arts College

 

Customer:

A small liberal arts college located in New York City.

Challenge:

Following a leadership transition that placed the IT department under the direction of a new CFO, the institution sought a full-scale evaluation of its IT infrastructure, cybersecurity posture, and organizational structure. College leadership needed a clear, actionable understanding of how to modernize and realign the IT function to better serve the institution’s academic and operational priorities.

 

IT and Cybersecurity Modernization for a Liberal Arts College

Why Defensible:

Defensible was selected for our ability to conduct holistic assessments grounded in cybersecurity frameworks, technology best practices, and higher education benchmarks. Our expertise in both strategic and technical domains made us a natural fit to advise the CFO and campus leadership during this transitional period.

Our Approach:

Defensible conducted a structured and collaborative IT and cybersecurity assessment, including:

Document Review and Policy Analysis:

Evaluated existing documentation, policies, and system architectures.

Stakeholder Interviews:

Engaged with staff across departments to understand operational pain points, technology needs, and perceived risks.

Peer Benchmarking:

Compared IT resourcing, staffing, and security maturity against similarly sized academic institutions.

Controls-Based Evaluation:

Assessed the college’s cybersecurity posture using the CIS Controls framework, identifying critical gaps in incident response, identity management, and system hardening.

The Outcome:

Defensible delivered a comprehensive findings and recommendations report outlining:

  • Immediate steps to reduce cyber risk and modernize infrastructure
  • Strategic investments in cloud computing and identity/access management
  • A realigned IT organizational structure to improve service delivery and oversight
  • Clear roadmaps for short- and long-term improvement

Ongoing Partnership:

Armed with Defensible's guidance, the CFO and leadership team were able to:

  • Build stakeholder confidence in the IT department
  • Prioritize cybersecurity and infrastructure upgrades
  • Align IT investments with institutional goals and risk tolerance

This engagement helped the college transition from a reactive to proactive IT posture, supporting both operational resilience and the broader educational mission.

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